How we work

Processes built for longevity

Improve your organization's workflow and resolve your technology problems. Our solutions work within your preexisting systems, using assessments, prototypes, and detailed documentation to guarantee our processes can assist your team for decades.

Connect with our team Our services

Our Approach

Discovery

We observe and log your organization's current workflow to analyze its compatibility with your goals. We work with team members and management to ensure nothing is forgotten.

Prototype

We design software-compatible systems that address gaps in your workflow's efficiency or output. We quickly build a working prototype, so you can test the change before committing to it.

Refine

Through further analysis of the business process and feedback from the people who use it, we fine-tune the prototype and build out a robust & durable system that fits your needs.

Deliver

We deliver a documented, self-sufficient system your team can run without us. Should your needs evolve, our ongoing development services ensure your systems meet tomorrow's demands.

Our network of specialists

Should your project's scope exceed our availability or expertise, we call upon our network of highly-skilled vetted associates across AI, automation, infrastructure, security, telephony and development. We believe every project is achievable with the right connections.

Our Guarantees

Systems built to carry organizations through decades of development.
Our oldest untouched system has been in use for 25+ years; our oldest client receives updates and support on systems we created 30+ years ago. We want our solutions to be the last one you need and will provide on-call support to adapt our systems as your organization grows.

Recommendations that provide the most efficient and economical solution for your goals.
We find and create tools, systems, and AI programs that best fit your needs and your budget, without insisting on specific brands or manufacturers.

No unnecessary software and platform changes.
‍We always initiate consultations, prototyping, and AI integration with your preferred platforms and software. Depending on your goals and inefficiencies, we may recommend new tools to work alongside your preferred software.

Security and safeguards built into every system and automation we create.
When we create systems or integrate AI into business processes, we ensure that you maintain oversight over your data, with secure access, data handling, and error checks. For AI integration, we set clear guidelines and permissions for your AI agents to ensure they only access data within its jurisdiction. For peace of mind, we provide documentation, instructions, and troubleshooting tips during hand-off. Force 12 does not hold, host or own your data.

Our Specialties

Business Process Consulting

We asses and map how work actually gets done, find where time, money and accuracy are lost, and redesign the business processes to power your team.

Learn more →

Programs & Automation

We automate your business processes on platforms you already use: from Excel and Access to SQL Server and PostgreSQL. Discover your software's full potential.

Learn more →

AI Strategy & Deployment

We adapt your existing business processes to secure efficient workflows through strategic AI implementation: controls, data handling, and specialized training.

Learn more →

Working with a smaller team?
We offer curated technology planning and hands-on assistance to teams of 20 or less, including interim support while we help you find a permanent technology provider.

IT & small team support →

Looking for interim senior leadership?
Through our associate network, we connect you with fractional CEOs, CTOs, operations directors and managers to fill temporary roles.

Fractional leadership →